Training Your Workforce

Innovations PLUS
Address:
11 Helmsford Way
Penfield, NY 14526-1971

Contact Person(s): Michael J. Dickinson

Telephone: 585-377-8340
Fax: 585-377-7569
Email: mjd@iplusnet.com
Web Site: www.iplusnet.com

Summary:
Innovations PLUS offers standard on-site seminars and training programs on many quality, management, and marketing related topics. The company also develops and implements custom training programs in response to Client specific requirements.

Training Category:
General Workplace Skills
Standard Programs:

• Introduction to Problem Solving

• Compliance to Commercial or Government Standards
• Employee Orientation Programs

• ACT! Contact Management Software
• Management Information System Software (Epicor Vista and Vantage)
• Adobe Creative Suite Applications (Photoshop, Illustrator, InDesign, and Acrobat)
• Microsoft Office Applications (Word, PowerPoint, Excel, Access, Project, and Visio)
• Microsoft FrontPage

• Customer Service
• Management Training

• Implementing Statistical Process Control
• Geometric Dimensioning and Tolerancing
• Introduction to Coordinate Measuring Machines

• Dimensional Metrology
• Machine and Gage Qualification
• Measurement System Variability
• Optical and Noncontact Inspection
• Video Inspection Systems

• Introduction to ISO 9000
• ISO 9001:2000 Internal Auditing
• Managing Through Cost of Quality

• Lean Manufacturing Techniques
• Six Sigma Techniques
• ISO 9000 Series Standards
• ISO/TS 16949 Standards
• Supplier Quality Assurance
• Automated Test and Measurement

• Secrets of Marketing for Manufacturing Suppliers

• Contact Management
• Customer Relationship Management
• Sales Training
• Market Research and Development Training

• Management Coaching
• Presentation Techniques